Thinking of switching your mobile or home phone provider, but worried about losing your number? Don’t be.

Whether it’s the home number your family’s had for decades, or a mobile number all your friends have saved, number porting lets you move providers without starting from scratch.

What is number porting?

Number porting means transferring your phone number from one provider to another. It’s a simple process that keeps things easy when switching your broadband or mobile contract.

How does it work?

  1. Get your account details

    Make sure you have your current account number and the phone number you want to keep.

  2. Request a PAC or transfer

    For mobile numbers, text PAC to 65075. For landlines, we’ll do the hard work for you.

  3. We handle the rest

    We’ll coordinate with your old provider to move your number over, usually within 1–2 working days.

Will I lose service?

No — we’ll make sure the switch is seamless and scheduled to avoid any downtime.

Why ESP at Home?

We’re a local provider, so you can pop in, call us, or have an engineer out if needed. We’ll talk you through every step — no hold music, no passing you from department to department.

Ready to switch but keep your number?

Get in touch today and we’ll get you sorted.